FAQ

  • Can't find what you are looking for?

    Please use the search feature on the residential or commercial home page of our website. If you are experiencing difficulties finding a specific product or service, then please call your local sales representative to assist you, or use our contact page to connect with an AmesburyTruth™ representative. You may complete the online form, send us an e-mail (innovation@AmesburyTruth.com), or call us at 800.866.7884. We look forward to helping you.

  • Are you a Homeowner Looking for replacement parts for a window or door?

    It is important to note that AmesburyTruth™ manufactures components including hardware, extrusions and weather-strip solutions for the window and door industry. AmesburyTruth™ does not manufacture window and door units. Therefore, if you are looking to purchase replacement components for your window or door, it will be very important for you to properly identify the type of window or door you need replacement parts for.

    If you are having trouble identifying your product, you may want contact a qualified contractor to help you identify your window or door. Your local building materials supplier may also be another source of information.

    Once you have your window or door identified you will have the option of contacting the manufacturer or a distributor to purchase new parts. AmesburyTruth™ does not sell products directly to homeowners.

  • Where can I buy AmesburyTruth™ products?

    AmesburyTruth™ sells direct to large window and door manufacturers. Use our contact page or call an AmesburyTruth™ inside sales associate if you are interested in becoming a direct AmesburyTruth™ customer.

  • Building or designing a new window or door?

    Window and door manufacturers may contact an application specialists to get personalized service when creating a new window or door. We are capable of providing details, CAD drawings and product configurations, but more importantly, we provide solutions. Please go to our contact page and send us more information about you and your project. We look forward to helping you create your next window or door product.

  • Where can I find out which product(s) I have?

    Please use the product resources on our website to identify the products you have, or go to our contact page and send us your contact information. A professional sale associate will follow up with you once we have your information.

  • Have a different question?

    Please use our contact page, and a qualified professional will follow up with you.