Job Title:

Quality Technician






Cannon Falls

Reports To:

Quality Manager

FLSA Status:


Position Purpose

  • This position utilizes appropriate experience and technical training, under the direction of the Value Stream Manager, to provide quality support throughout all processes included in the Value Stream. (ie. die cast, stamping, burnishing, plating, e-coat, paint, assembly, and purchasing)

Essential Duties & Responsibilities

  • Process Nonconformance Reports, Corrective Action Reports, and Return Material Authorizations daily, which includes, originating reports, verifying defects, initiating or conducting inventory verification, identifying and assigning corrective action responsibility, informing key staff, creating deviations and determining disposition of the product including identifying the appropriate rework process.
  • Develop and maintain inspection plans for purchased components relevant to each Value Stream, including gaging selection, establishing sampling size and determining frequency.
  • Monitor Corrective Action Reports to insure adequate progress is made in achieving corrective action. Verify the effectiveness of the corrective actions.
  • Collect and compile data, analyze data, and complete various quality reports for internal use and upon customer request.(ie. monthly quality reports, process capability studies, preproduction approval process reports)
  • Review new control plans and gaging for consistency, effectiveness, and completeness.
  • Evaluate and recommend changes to process specifications and product specifications based on defect data and customer complaint information to ensure consistency and efficiency.
  • Train employees on the Truth Hardware quality system, including documentation, procedures, measurement techniques, and appropriate sampling frequencies.
  • Provide support in maintaining the Supplier Certification program.

Knowledge / Skills / Abilities

  • Skills/Abilities - Must be reliable, cooperative and a self-starter. Read and interpret inventory cards, orders, order numbers, etc. Accurately compute numbers and have neat legible handwriting.
  • Relations with Others - Has contact with quality personnel, various plant Supervisors, Leads, vendors and customers. May participate in small group activities such as task groups, safety meetings and other improvement efforts.
  • Problem solving and Decision Making - Assesses parts to determine if they meet quality standards, if they do not, may shut down machine and notify Lead.

Qualifications / Prior Experience

  • Learning Period - To learn the basics of the job requires three to six months. To handle all aspects of the job with minimal supervision takes twelve months.

Work Environment / Other Requirements

  • Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee occasionally is required to stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
  • Safety - The incumbent is required to practice good housekeeping skills and report all safety hazards to his/her supervisor. This promotes a safe working environment for all Truth Hardware personnel and outside visitors coming into our facilities.


The above statement reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.


Applicants interested in applying should email cover letter and resumes to Vicki McGuire at